Overview
Our refund and returns policy lasts 7 days before the event starts. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Exchanges
You can ask for exchange of your registration on to your friend’s name on email We might approve as per our approval process. We reserve the right to do so.
Shipping returns
For now, we don’t have any shippable goods.
Need help?
Contact us at [email protected] for questions related to refunds and returns.